WTAM 1100 – What is Net Neutrality?

Play Audio – WTAM 1100 Newsradio – Tech Tuesday – February 10th, 2015: Photo by Blaise Alleyne

WTAM 1100 Newsradio Cleveland OhioThere’s a lot of talk about the FCC, Title II and net neutrality in the news lately. While telecom policies and the laws that apply to them are vast and complex, the argument for a free and open Internet is an important one for both sides of the current debate.

For this week’s #TechTuesday segment on WTAM 1100 Newsradio, Bill Wills and I discussed what “net neutrality” is and why it’s important to listeners.

WTAM 1100 – Protect Your Work Email from Phishing

GS Tech Terms 101 - Phishing

Play Audio – WTAM 1100 Newsradio – Tech Tuesday – December 9th, 2014

WTAM 1100 Newsradio Cleveland OhioTech news continues to be dominated by stories about the massive data breech at Sony. While there is still little known about exactly who is behind the attacks, some security experts have stated there’s a good chance that the hack began with phishing attacks aimed at Sony employee emails. This highlights just how important it is to use the same safe online behavior with your work account as you should with your personal email.

The Geek Squad Blog has tips on how to avoid being hooked by a phishing scam, and I had a chance to share several in our #TechTuesday segment on the Wills and Snyder Show this morning on WTAM 1100 Newsradio. Click the play on the player above to listen.

WTAM 1100 – 5 Geek Squad Tips for Shopping Safely

Play Audio – WTAM 1100 Newsradio – Tech Tuesday – December 2nd, 2014

WTAM 1100 Newsradio Cleveland OhioThe National Retail Federation estimated that 126.9 million shoppers were planning to shop online on CyberMonday. The holiday weekend surprise for many was just how many people shopped via mobile devices. Mobile accounted for 52.1% of all online shopping traffic and 27.9% of sales on Thanksgiving according to IBM’s Smarter Commerce team.

That’s a lot of people trying to get good deals online while pretending to be productive at work on Monday! There’s plenty of online shopping to be done, though. (You remembered to get Uncle Larry a gift, right? No?)

Here are 5 Geek Squad tips for consumers:

* Be wary of crazy deals and too good to be true links in your email inbox – You’ve heard it a 100 times, but the truth is, it’s still a common way to get scammed online.

* Avoid public WiFi for shopping, like at that coffee shop at the mall. It’s important to remember that you’re sharing that network with everyone else at that location, and there’s always the possibility of someone watching data on that network for sensitive information like credit cards in the same way they might peek over your shoulder from the table nearby.

* While convenient, uncheck settings to “remember your credit card info” It’s just one less bit of your information available to anyone that gets access to your account on those servers.

* Mobile Devices are vulnerable, too – get the latest software updates for your smartphone, just like you do for your personal computer.

* Safeguard all your devices – If you haven’t, put a passcode on it to prevent a potential thief from getting access to your data should your phone get stolen while out shopping.

Once those gifts start arriving, visit geeksquad.com/techtips for how-to videos and tips for many of the most popular tech gifts this holiday season.