Twelpforce Agent On Duty

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I created this video for Best Buy’s “Unleash Your Inner Director” contest for employees to send a short video explaining how they reach out to customers to help them with their technology issues.

Twelpforce is Best Buy’s “Twitter Helpforce”, which I’ve been a part of since launch, and have sent out over 1,900 tweets for already. It’s been an awesome experience so far, which is why I knew instantly that it would be the subject of my entry.

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