I had a computer support service call today that involved me setting up the free Skype program today for a client. Skype is designed to allow any one user to talk another user anywhere in the world for free using Voice over IP technology.
Since both the client and his brother located in eastern Europe have high-speed internet connections and webcams, they were able to connect to each other instantly with both voice and video feeds. Both families haven’t seen each other in several years due to the travel costs and restrictions, so being able to communicate so easily was very exciting for them.
As I left the two families excitedly chatting through their new video connection, I felt pretty good that my support skills were able to bring them together through a free program, an inexpensive webcam and a DSL connection.