Category: News

Fox 8 News – Hackers Gain Access to Homes Through Webcams

Fox 8 News in Cleveland put together this story of computer webcams being accessed without authorization through malicious software.

I had a chance to speak to them as a member of Geek Squad on signs that your PC may be infection with malware, such as viruses or spyware.

In general, webcams are not a target for most malicious software, but it’s important to help protect your PC from malware where you can. Keeping your antivirus software up to date and set to scan your computer on a regular basis will help. Making sure your operating system and web browser plug-ins like Java, Adobe Flash and Adobe Reader will help as well.

Geek Squad Founder Leaves Legacy of Service

After nearly two decades of founding and then guiding one of the largest technology service companies in the US, Robert Stephens announced that he was leaving Best Buy today.

I wrote a brief recap of how Robert changed service at Best buy as Chief Inspector and Chief Technology Officer for the Geek Squad Blog.

On behalf of all the Agents that have served with Geek Squad, I want to thank Robert for making the Squad more of a family than a company, and the role of Agent more of a passion than a job. Good luck on your next adventure!

WTAM 1100 – Most Email Viruses Arrive in the Morning

WTAM 1100 – Geek Squad – February 20th, 2012

According to a recent study, most email viruses arrive between 8am and 9am in the morning. I had a chance to speak to Bill Wills of Cleveland’s WTAM 1100 Newsradio about what this means, and how you can help protect your computer from those viruses.

WTAM 1100 – How to Love Facebook’s New Timeline Feature

WTAM 1100 – Geek Squad – February 6th, 2012

According to some reports, the new Timeline feature for Facebook is disliked by nearly 70% of the people surveyed. However, this latest update to the interface of the popular social networking site is here to stay.

I spoke to Bill Wills of Cleveland’s WTAM 1100 Newsradio about how to make the best out of the new Timeline feature. I also gave advice for checking your privacy settings to ensure that none of your private posts accidentally were made public by the change.