Avoiding Fake Microsoft Scam Phone Calls and Emails

WTAM 1100 – Geek Squad – September 12th, 2011

There seems to be a rise in the number of phone or email scams falsely using the Microsoft name going around lately. I had a chance to speak to the Wills & Snyder show on Cleveland’s WTAM 1100 Newsradio this morning.

For more information on these scams, and how to protect yourself, visit the Microsoft Safety & Security Center.

Is Your Home Network Password Secure?

WTAM 1100 – Geek Squad Tech Tips for March 7th, 2011

I spoke to Bill Wills from the Wills & Snyder radio show on Cleveland’s WTAM 1100 this morning about how the proper use of passwords can help protect your home network from intruders.

With laptops, gaming systems, tablet PCs, smartphones and even HDTVs connecting to the Internet, a wireless network has become a must-have for most houses. Much like you make sure that your front door is locked, you need to keep your network protected from unwanted visitors as well.

Future Trends at CES 2011 – Fox 8 News


For the 20,000 Geek Squad Agents nationwide, the 2011 Consumer Electronics Show is a great place to spot future technology trends.

I had a chance to speak to Cleveland’s Fox 8 News about what I saw at this year’s CES and what it may mean for you.

Visit BestBuyOn.com for more coverage of the CES 2011.

Geek Squad Remote Support Showdown

Laptop Magazine reviewed three remote support options in a tech support showdown between Geek Squad Remote Support, iYogi and Support.com.

SPOILER ALERT – Geek Squad Remote Support came out on top:

Based on our experience, we strongly recommend Geek Squad’s tech support services. The agents were courteous, friendly, and efficient, and we were not charged for our two troubleshooting issues.